FAQ (inc. Terms and Conditions)

We hope to cover all your questions in the following, but should you have any additional queries regarding the shop, our products or your order, please email us through the Contact page form & we will try to respond as soon as possible.

DELIVERY

For sheet music or backing track orders, shortly after your order has been processed, you will be emailed a link to download your music from. This email will be sent to the email address you used for your order (if you order using PayPal, this will be your PayPal account email address). Please note, all sheet music is in PDF format and requires relevant software to be viewed.

IF YOU ORDER SHEET MUSIC OR BACKING TRACKS AND DO NOT RECEIVE AN EMAIL CONTAINING THE LINK TO YOUR MUSIC WITHIN 24 HOURS, please let us know through the Contact page form and we will endeavour to email it to you directly as soon as possible.

COPYING SHEET MUSIC OR BACKING TRACKS

All purchases of sheet music or backing tracks from this shop are for one single copy only; the purchaser may store this copy electronically on multiple devices, if this is solely for their own use, and, in the case of sheet music, may make a printed copy. The music is copyrighted and must not be distributed to others in any form, including electronically or as an additional hard copy.

CANCELLATIONS & REFUNDS

As sheet music and backing tracks are digital and sent automatically upon ordering, sheet music and backing track orders cannot be cancelled. If you are unhappy with your order or believe it to be faulty, please get in touch through the Contact page within 30 days of your purchase.

FUTHER QUESTIONS
If you have any further questions or are unable to use the Contact page, you can email us at shop (at) theinbetweenmusical (dot) com.

The information you give us will be used solely for the processing & completion of your order, and to improve your shopping experience. It will not be given out to any third parties, except where this is required to complete your order.

TERMS AND CONDITIONS

When ordering goods for delivery overseas, the purchaser may be subject to import duties or taxes upon the item reaching its destination. We have no control over this and any additional costs must be borne by the purchaser.

To the fullest extent permitted by law, neither The In-Between Shop nor any of its owners, affiliates, employees or other representatives of any kind, will be liable for damages arising out of, or in connection with, the use of this shop, website, external links or any products listed or purchased. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

We reserve the right to amend or alter the above at our discretion.